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OUR FAQ

Your Questions, Answered

FAQ: FAQ

WHAT'S THE RETURN POLICY?

  • Discounted items are final and cannot be returned or exchanged.

  • Returned items must have tags still on and be returned in original product packaging.

  • Returned items must have no visible signs of wear or use.

  • Exchanges only if sizes are available. Can exchange for a different item equal or lesser value. 

  • Most of our products are true to size unless noted in the description box under each item.

  • We offer a credit for all returned items.

WHAT'S THE SHIPPING POLICY?

  • All items are shipped via USPS. 

  • Shipping is calculated at checkout prior to the completion of your order.

  • Please note that shipping times do not include processing time (items generally take 2-3 business days to process if they are made to order). 

  • Packaging will be in a poly bag or a box, depending on order size. 

  • Shipping normally take 1-3 days!

HOW CAN I TRACK MY ORDER?

Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email!

WHEN ARE ORDERS SHIPPED?

  • If it is an item that is readily available. it will be mailed within a day of purchase.

  • Keep in mind some items are made to order and will not be ready within a day or two, it may take upwards to a week. 

SALES TERM

Sales Terms​​

  • We reserve the right to select carriers for shipments. It will be our intention to select the most economical method of shipment. USPS and truck shipments are prepaid and added to your invoice unless otherwise specified in writing.

  • Prices are subject to change without notice. All merchandise will be shipped at prices in effect at time of order.

  • All orders are shipped via USPS

  • Please allow an extra day or two for shipping if weather conditions are bad

  • Meet ups are only available if agreed upon before or during online purchase. 

Do you have any other questions? Get in touch with us today!

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